Legal & Policy
Terms and Conditions
Terms of Use
This page constitutes the Terms of Use (the "Terms of Use") for the skynet-city.com web pages, and all registered users of this site must agree to the Terms of Use. These Terms of Use and the documents expressly referred to herein constitute the entire agreement and understanding between the parties and govern the contractual relationship between us and you. If you do not agree to these Terms of Use, please do not use or continue to use the Website. We also recommend that you familiarize yourself with our Privacy Policy.
General
1.1
This website is operated by Genesis Gate Inc (the "Company"), registered under the laws of Anguilla with number 2507627 (registered address: Barrow Building The Valley, AI-2640 Anguilla BWI).1.2
We reserve the right to change these Terms of Use from time to time for a variety of reasons, including compliance with applicable laws, regulations and other regulatory requirements. Accordingly, we reserve the right to amend this Agreement between you and us at any time. Any significant amendments to the Terms of Use shall be posted on the Website at the time of login. If the User does not agree to be bound by the amended Terms of Use and wishes to close the Account and withdraw the valid Account balance, the User should contact Customer Support. To find out if there have been any changes to the Terms of Use, please refer to the version number and update date listed at the top of these Terms of Use.1.3
1.3.1
These Terms of Use contain several additional terms, including the following・The rules of the game you have chosen to play ("Rules")
・Our campaign terms and conditions that apply from time to time to a particular campaign ("Campaign Terms of Use")
・Our Privacy Policy, which sets out the terms and conditions for the processing of personal information collected from you by us or provided to us by you.
1.3.2
You understand and agree to be bound by the terms and conditions contained in these Terms of Use, as may be amended from time to time. In addition, by registering and using this website or any other website that we may own from time to time, you are also subject to, and acknowledge that you have read, understood and accepted all of the Rules, the Campaign Terms and Conditions and the Privacy Policy.1.4
In the event of any inconsistency between these Terms of Use and any of the Rules, the Campaign Terms, or the Privacy Policy, the following order of precedence shall apply, to the extent of the inconsistency only:1.4.1 Rules
1.4.2 Campaign Terms of Use
1.4.3 Privacy Policy
2. Obligations, Requirements and Responsibilities
2.1
By agreeing to these Terms of Use and registering for an account, you represent and warrant that you2.1.1 Registering an Account Personally
The User is solely responsible for all of the User's account information, including user name and password, and/or any other method of accessing the User's account through the Website. If you suspect that the security of your account has been compromised, you must immediately contact us and take appropriate steps to prevent unauthorized access to your account and account balance.
2.1.2
You must be at least 20 years of age.Gambling by minors is prohibited. Any account that has reasonable grounds to believe that the above has been violated will be closed immediately.
2.1.3
Only one account can be opened on this website.If for any reason a user opens or attempts to open more than one account, we may, at our discretion, block or close any or all of the user's accounts, including disallowing wagering on duplicate accounts.
2.1.5
Skynet is offered by Genesis Gate Inc to players within your region only via skynet-city.com and the colosse.skynet-city.com.Skynet available under other domain names is not operated by Genesis Gate Inc, and therefore Genesis Gate Inc is not responsible for the operation of those sites.
You acknowledge that in certain jurisdictions, the right to access and use this website may be considered illegal.
It is the user's responsibility to make sure that they are allowed to use our website in their area of residence. The availability of our website in any region does not imply an offer or solicitation to use the services provided by our website. Players residing in the Philippines are not permitted to open or use an account on this website.
Any attempt to circumvent this restriction, including but not limited to the following examples, is a violation of these Terms of Use and may constitute a criminal offense: using a VPN, proxy server, or similar service to conceal or disguise a user's actual location; making false or misleading statements about a user's nationality, current location, or place of residence Provide false or misleading information regarding the User's nationality, current location or residence; Place bets on the Website through a third party or on behalf of a third party in a Prohibited Territory. If we have reasonable grounds to believe that a User is accessing the Website from a Prohibited Territory, we may close the User's account without any obligation to provide prior notice.
2.1.6
Personal information requested at the time of registration and during the life of an account shall be true, complete, and accurate. Personal information may include, but is not limited to, name, address, date of birth, email address, telephone number, and payment information. It is the user's responsibility to comply with this obligation and to ensure that the information is always up-to-date. You must notify us if your information changes, and if any of the mandatory information you provided on the registration form changes.2.1.7
You are solely responsible for the declaration, accounting and payment of any taxes that may be due under the relevant laws on any winnings received from us. We are not able to provide assistance with tax and legal matters. If you need advice on tax or legal matters, we recommend that you contact the appropriate authorities in your jurisdiction of residence.2.1.8
You will avoid insulting or offensive remarks and be courteous to other players using this website and to our support agents, who are our employees. The use of chat is limited to inquiries strictly related to our services and offerings. Failure to comply with this requirement will not be tolerated under any circumstances.3. Account and authentication check
3.1
In order to place bets or make deposits on our Website, you must first open your own personal account ("Account"). In order to actually play the games offered by the Company with real money, you must register on the Website. The Company reserves the right to refuse to register or open an Account at its sole discretion.3.2
Only one account is allowed per user, IP address, and device. If we identify a User with more than one account, we reserve the right to close the duplicate account and return any withdrawable funds.3.3
As part of the account registration process, you will be required to choose a user name and password to log into the website. It is the sole and limited responsibility of the User to keep the login information secure. Users should never disclose their login information to anyone. We will not be liable for any misuse or misapplication of your account by any third party, whether intentional or accidental, active or passive, resulting from the disclosure of your login information to any third party. Any activity carried out using the user's login information is deemed to have been carried out by the user himself, and the user assumes all responsibility arising from such activity. In the unlikely event that a third party becomes aware of your login information, it is your responsibility to notify us and to change your login information.3.4
We reserve the right to verify your identity and request relevant documentation at any time, for any reason. This may include, but is not limited to: background checks, credit checks, or personal history checks as permitted by law. The criteria for such investigations vary from case to case, but may include verifying a user's registration information, such as name, address, age, and occupation; verifying a user's financial transactions, such as a user's financial status and source of funds; and/or gaming activities.We are under no obligation whatsoever to inform you that such investigations are taking place. These investigations may include the use of certain third party companies to conduct such investigations, such as licensed credit reference agencies, identity verification services to verify the identity of users, and/or fraud prevention agencies. If the results of these investigations are negative or uncertain, we may, at our sole discretion, close the account and place a hold on all balances. All personal information is processed in accordance with our Privacy Policy.
All personal information will be processed in accordance with our Privacy Policy.
3.5
In accordance with our legal obligations and internal policies, we reserve the right to perform additional identity verification procedures, including the submission of due diligence documentation, when processing deposits or withdrawals on your account. It is the User's responsibility to ensure that all documents used in the due diligence procedure are authentic. Forged documents may result in forfeiture of funds and rejection of such documents. These verification procedures shall be performed within a reasonable timeframe. For the avoidance of doubt, we may delay payment of funds to the User's account or other actions until these verification procedures have been performed.3.6
To prevent money laundering, all payment transactions are checked. We and any regulatory or governing body may require all transactions to be monitored or investigated for the purpose of crime prevention. The Company will report any suspicious transactions to the relevant competent authorities. We will also immediately report to the relevant authorities any suspicious activity that we become aware of in relation to our games. The Company may freeze or close accounts and withhold account balances in accordance with applicable anti-money laundering and terrorist financing laws and regulations.3.7
We reserve the right to refuse to open an individual's account or to freeze or close an account at any time, without any explanation, if we consider, in our sole discretion, that continuing a business relationship with you may adversely affect our licensing and general regulatory obligations or any of our services. We reserve the right to freeze or close accounts at any time without explanation. However, any contractual obligations already undertaken by the Company shall be complied with without prejudice to any rights available to the Company by law.3.8
You may log in to your account at any time to review your account history, including deposits, bonus credits, winnings, wagers and withdrawals. If you become aware of any errors, you must report them to us immediately so that we can investigate and correct them if necessary.3.9
In the event that credits, winnings or other funds are credited to your account in error, you must report this to us immediately via email or chat. The incorrectly deposited amount remains the property of the Company without exception and the User must immediately refund the corresponding amount to the Company from the Account. If you withdraw funds that have been deposited in error, you will be deemed to be the liquidator to us of the withdrawn amount which must be repaid immediately. If any wagers are placed using credits, winnings or other funds deposited in error, all such wagers will be void.3.10
Your account will be considered dormant if there are no transactions on your account for 12 consecutive months. The Company will notify you by email at least one month prior to your account becoming dormant. The user can reactivate the account by logging into the account. If, after an account is deemed dormant, we are unable to contact the user despite our reasonable efforts, we will collect an administrative fee from the user's account equal to 5% per month or $5, whichever is greater. The fee for a dormant account may reduce the account balance to zero. The administration fee will be refunded only upon proof of health problems or other reasonable cause during the period of account inactivity.3.11
Regardless of the amount of the account balance, no interest will be paid on the balance. Therefore, you should never treat us as a financial institution.3.12
You understand and acknowledge that the Company strictly prohibits fraud and collusion by you. If we reasonably believe that fraud or collusion has taken place, we reserve the right to void any bets that we believe have been made as a result of such activity and/or to confiscate and close any funds from your account. Any User who has reasonable grounds to believe that other players are gaining an unfair advantage by cheating or colluding should report the matter to the Company via email or chat.3.13
Transferring funds to other user accounts is prohibited. The reverse is also not permitted.3.14
You agree not to hack this website or modify the code of this website in any way. You also agree that you will not use any robotic, automatic, mechanical, electronic or other device, whether attempted or acted upon by you or any third party, to automatically make any decisions on the Site. We reserve the right to void any bets that appear to have been made using such devices, or any external resources designed to provide players with an unfair advantage, if we reasonably believe that they are being used on the Website. We reserve the right to temporarily close any account that is the subject of an investigation and may close any account at our sole discretion. The Company considers the use of these devices to be tantamount to fraud and reserves the right not to refund any balance due at the time the account is closed in such cases.3.15
The Company does not provide services to users who are considered to be Persons of Importance (PEPs) in national or international government. If at any stage you are determined to be a PEPs, your account will be closed; if you disagree with our determination of you as a PEPs, please contact us via email or chat.4. Deposit and withdrawal
4.1
In depositing and withdrawing funds to and from your Account, you agree to use only valid credit cards and other payment instruments that are issued by a legitimate institution and are legally in your name. We reserve the right to close your account and void all winnings if we determine, or have reasonable grounds to believe, that the name on your payment method is not your own. The Company prohibits the use of cards issued to businesses.4.2
We accept bets in a variety of currencies. You must select one default currency to use in your account. Any funds transferred to us in a currency other than the one you have selected will be converted to your default currency using the then current exchange rate. All exchange rate costs shall be borne by the User.4.3
After opening an Account, the User must make a minimum deposit before being able to start betting and playing. The minimum and maximum deposit amounts can be found on the "Deposit" page of the User's Account on the Website. You agree to wager and play only with the funds in your Account.4.4
We reserve the right to charge a reasonable fee to reflect the direct costs of withdrawals. Additional external bank processing fees may also apply which are beyond our control. Such withdrawal fees will be displayed on the "Withdrawals" page of your account.4.5
It is illegal to deposit funds that have been obtained through fraudulent means. In accordance with applicable law, we will, where possible, transfer funds to the same payment method that was used to deposit funds into your Account.Payment of withdrawals can only be made in the name of the registered account holder. We reserve the right to cancel a withdrawal in order to implement a closed loop or to require the User to make a withdrawal to a specific payment method.
4.6
When requesting a withdrawal of any amount from your account, you must use the same amount as your deposit to wager on the game at least once.4.7
Bonus funds may be credited to your account as part of promotions, loyalty programs, or other marketing campaigns. These bonuses must be used for wagering on the Website and cannot be withdrawn outright. Depending on the promotion, these bonuses may be converted to real money if you fulfill the requirements according to the specific terms and conditions of each promotion. Please refer to the terms and conditions of each campaign for details.4.8
Deposits to and withdrawals from your account will always be made through your financial institution or payment service provider. Deposit and withdrawal procedures, terms and conditions, availability, fees and processing times may vary depending on the relevant financial institution or payment service provider.4.9
No credit is allowed. It is the User's responsibility to maintain sufficient funds in his or her account and to place bets accordingly. Gambling transactions will not be permitted if the Account balance is insufficient. The Company reserves the right to void any inadvertently placed or accepted wager if the User does not have sufficient funds in their account to cover all wagers.4.10
The time it takes to complete the withdrawal process varies depending on the circumstances, but usually takes between 3 and 5 business days.6. Compensation and Liability
6.1
we do not warrant that: the website will operate flawlessly or error-free; the website and games offered on the website will be accessible without interruption; or the website and games will be fit for purpose. we make no such warranties, express or implied.6.2
unforeseen technical problems or technical problems of third party providersWe reserve the right to cancel and/or refund bets in circumstances beyond our control, such as unforeseen technical problems or technical problems of third party providers. You also acknowledge that your computer equipment or mobile device and your connection to the Internet may affect the performance and operation of the Website. We are not responsible for any malfunctions or problems caused by the User's equipment, Internet connection, or third party providers. This includes the inability to place bets or to view or receive information related to a particular game.
6.3
In the event of an approved game round that is suspended or disconnected for any reason whatsoever, all user transactions will be accurately recorded. Incomplete game rounds will normally be restored when the game is resumed or, if this is not possible, the game round will be deleted by us and the amount wagered will be refunded to your account.6.4
The Company reserves the right, in its sole discretion and without prior notice to you, to temporarily disable the Website and/or any particular game. The Company will not be liable for any loss incurred by you as a result of such circumstances.6.5
We are not responsible for any downtime, server interruptions, delays, or technical or political interference with gameplay. Refunds will be made solely at the Company's discretion.7. Disclaimer
7.1
The User acknowledges that the services provided on this Website are for entertainment purposes only. You are not required to use the Services, and you participate in the Services on the Website solely at your own choice and discretion. As a result, the User visits the Website and participates in the Games at the User's own risk. You affirm that your interest in the Website and Services is personal, not professional, and that you have registered for an account solely for your personal entertainment purposes. Any other use of the services provided by the Company is strictly prohibited.7.2
Without prejudice to the generality of the foregoing, the Company and its directors, employees, partners and third party game distribution companies shall not, to the extent permitted by law or contractual obligation, be liable for any direct, indirect, characteristic, consequential, incidental or other forms of loss or damage in connection with the User's use of the Website or participation in the Games. The Company shall not be liable for any loss, cost, expense or damage, whether direct, indirect, special, consequential, incidental or otherwise, arising out of or in connection with your use of the Website or participation in the Games. The Company's liability for any errors or malfunctions in the Games shall be limited to the replacement of such Games.7.3
All information displayed on this website is provided for informational purposes only and is not intended to provide professional advice of any nature. Neither the Company nor any of its independent providers shall be liable for any error, incompleteness, inaccuracy or delay in the information or for any action taken in reliance on the information contained therein.8. Intellectual Property
8.1
All intellectual property rights (IP rights) on the Website are the property of the Company or third party software providers. Use of the Website does not confer on you any ownership rights in the intellectual property rights of the Website or any software provider. Intellectual property rights include patents, copyrights, design rights, trademarks, database rights and applications of any of the foregoing, as well as moral rights, know-how, trade secrets, domain names, URLs, trade names, and all other intellectual and industrial property rights (and licenses related thereto). All other intellectual property and industrial property rights (and licenses related thereto), including, but not limited to, moral rights, know-how, trade secrets, domain names, URLs, trade names, and all other intellectual property and industrial property rights (and licenses related thereto), whether or not registered, whether or not registrable, and whether or not subsisting in any particular country or region or elsewhere in the world.8.2
You may not, to the extent provided by applicable law, do any of the following8.2.1
Copy, distribute, publish, reverse engineer, decompile, disassemble, modify or translate the Software and/or Website, or attempt to access the source code in order to create derivative works from the source code of the Software and/or Website8.2.2
Sell, assign, sublicense, transfer, distribute, or rent the Software8.2.3
Making the software available to third parties through computer networks or other means.8.2.4
Export the software to other countries, whether by physical or electronic means.8.2.5
Use the Software in any manner prohibited by applicable law or regulation.8.2.6
Engage in any conduct that is or may be harmful to IP rights, or that is detrimental to the image or reputation of the Company, its employees, directors, officers, or consultants.8.3
The User warrants that any name or image (such as a user name) used by the User in connection with the Website or the Games will not damage the intellectual property rights, privacy or other rights of any third party or be offensive to any other person. You grant us a worldwide, irrevocable, transferable, royalty-free, and sublicensable permission to use these names and images for any purpose related to the Website or the Games, subject to the terms of our Privacy Policy.9. Claims and Arbitration
9.1
To file a claim regarding this website, please contact our customer support team by following the instructions on the website. Alternatively, you may send an email to *Contact Us*.Claims regarding specific games must be filed within seven (7) calendar days of the occurrence of the matter in question. Claims regarding other matters, including payments, account suspensions, and bonus calculations, must be filed within one (1) calendar month of the occurrence of the matter in question.
9.2
Claims will be handled by the Customer Support team and escalated internally if the claim cannot be resolved immediately by a Support Agent. The User shall be kept reasonably informed of the status of the claim. We will always try to resolve the claim in the shortest possible time, and in normal circumstances within 14 working days.10. Arbitration
10.1
If you breach, or we have reasonable grounds to suspect that you have breached, any of the provisions of these Terms and Conditions, we reserve the right to refuse to open, suspend or close your account and to withhold payment of any winnings and to apply any balance in your account for compensation. The foregoing does not preclude our right to take any legal action against you that we deem appropriate in the circumstances.10.2
In the event that the Company is dissolved or effectively ceases to operate, the User shall be notified in advance. After notification, the Company shall be responsible for performing its obligations arising from these Terms of Use until the effective dissolution or termination date.10.3
These Terms of Use are published in multiple languages for informational and convenience purposes, but the English version of these Terms of Use shall prevail over any other language version.10.4
We shall not be deemed to have breached these Terms of Use and shall not be liable for any delay or failure to perform our obligations under these Terms of Use arising from any incident, event or cause beyond our reasonable control.10.5
If any provision of these Terms of Use is determined to be illegal or unenforceable, such provision will be severed from these Terms of Use. All other provisions will remain in effect and will not be affected in any way by this separation.10.6
These Terms of Use are governed by the laws of the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for any objection, dispute or claim arising out of or relating to these Terms of Use, as well as any breach, termination or invalidity within these Terms of Use.Privacy Policy
Genesis Gate Inc ("we", "us", or "our") is committed to protecting the privacy of any personal information about you that you provide to us or that we collect ("Personal Information"). Personal Information is information that identifies and/or relates to you and may include your name, address, date of birth, payment card details, gaming history, account details and any other information we hold about you. We are the controller (also known as the data controller) of your personal information. Controller is a legal term and means that we are responsible for determining the purposes for which your personal information is processed.
We guarantee that your personal information will be processed in compliance with the data protection laws and regulations of the countries in which we operate. Therefore, we have set out in this Privacy Policy how we will use your personal information.
We may update this Privacy Policy from time to time, so we encourage you to review this Privacy Policy periodically. If we make any material changes to this Privacy Policy, we will notify you of those changes.
How We Collect Your Personal Information on Our Website
You will be asked to provide personal information for the purpose of registering and opening an account with us so that you can operate our websites and mobile applications. You are under no obligation to provide us with any personal information. However, certain personal information is essential for us to provide you with services (such as to enable you to play games on the Website), and if you choose not to provide the information we request to provide these services, you may not be able to obtain certain services. If you choose not to provide the information we request to provide these services, you may not be able to obtain certain services. We also collect information about transactions, including details of the payment card used. We may also collect personal information through surveys conducted by us or by companies we engage for such purposes. In addition, we collect information about your use of our websites, mobile applications and services. We also collect other information that is necessary to process your personal information for the purposes described in this Privacy Policy.
If you provide us with your name, address or other personal information in a public area of our website, we will process this personal information as well.
We may also collect personal information from providers of third-party services, such as fraud prevention companies.
Finally, we also use "cookies" to collect certain information, such as the IP address of the device that makes up the personal information. For more information on "cookies", please refer to the cookies section below.
How we use your personal information
In accordance with data protection regulations, we will only process your personal information where we have a legitimate reason to do so. In accordance with data protection regulations, we will process your personal information only for legitimate reasons. Our basis for processing your personal information is as follows (i) We need to provide services to you in the performance of a contract with you. (ii) We need to process your personal information in order to comply with a legal or regulatory obligation. (iii) The processing of personal information is in the public interest. (iv) We have obtained your consent. (v) The processing of your personal information is in our legitimate interests, provided that your rights, freedoms and interests are not prejudiced.
Below is a list of the purposes for which we process your personal information and the lawful basis for the processing.
Objective
Legitimate basis
Account setup and management (including deposit and withdrawal processing)
Necessary for the performance of contracts
To provide our services (including enabling you to play our games)
Necessary for the performance of the contract
To communicate with you and to receive and respond to your inquiries
Necessary for the performance of the contract if the communication is specifically related to our services. Otherwise, with your consent or when it is in our legitimate interest to do so.
To notify you about updates to our website, mobile applications and services
Necessary for the performance of a contract or for our legitimate interests.
To ensure that we meet our regulatory obligations regarding your use of our services (including verifying the accuracy of the information you provide and confirming your age). In doing so, we may disclose your personal information to third parties or supplement it with information received from third parties (such as credit reference agencies).
Necessary to comply with legal or regulatory obligations
To comply with our obligations under applicable laws (including gambling laws and regulations and licensing requirements relating to our gambling license)
Necessary for us to comply with any legal or regulatory obligations
To identify and disclose any suspected unlawful, fraudulent or other improper activity (including money laundering) in connection with our websites, mobile applications and services
Necessary to comply with legal or regulatory obligations
To prevent or detect illegal activities. To protect the public from fraud, negligence or other serious misconduct; and
Necessary to comply with a legal or regulatory obligation, or in the substantial public interest
To conduct market research to better understand the products and services you enjoy most
Where it is in our legitimate interests to do so
To analyze how customers and other players are using our websites, mobile applications and services and responding to promotions and advertisements, and to identify relevant patterns and business trends, in order to improve our products and services and provide you with the best offers and support
Where it is in our legitimate interest to do so
To build a personal profile of you and better understand your preferences for products and services. To recommend relevant games and other gaming sites to you.
Where it is in your legitimate interest
To inform you of offers and promotions related to our services
With your consent
To notify you of offers and promotions related to our services or other services of our group, subject to your consent* (*more information can be found in the "Marketing" section below)
With your consent
To provide advertising through social media. To provide you with advertising through social media, unless you do not wish to receive such advertising through your social media account.
Where it is in our legitimate interests to do so
To support our contractual obligations or all other purposes necessary for the performance of our obligations as specifically stated at the time you provided us with your personal information.
Necessary for the performance of a contract
To record calls and live chats with customer service representatives and to provide training to improve customer service. Also, for security and customer verification purposes.
Customer support training: where it is in our legitimate interest to do so; security and customer verification: necessary to comply with legal or regulatory obligations.
Disclosure of Personal Information
We may also disclose your personal information to a processing agent in order to provide services on our behalf. Such processing agents will only process your personal information in accordance with this Privacy Policy, and we will enter into an agreement with such processing agents to ensure that your personal information is kept secure.
In addition, we may disclose your personal information to third party service providers (such as credit reference agencies, fraud prevention agencies, payment processing companies, banks, financial institutions, and other similar third party organizations) with whom we have a relationship in the operation of the website. This processing is done so that we and the third party service providers can comply with our legal and regulatory obligations (such as verifying your identity, monitoring your activities on the Website, preventing money laundering, preventing illegal activities on our Website, and any other actions required to meet our obligations).
We may also disclose your personal information in the following circumstances
・If required to do so by applicable law or regulation of a government agency, regulatory authority or enforcement agency
・To defend us in connection with legal and/or regulatory proceedings
・Where identification, age verification and verification of the accuracy of registration details are required (including disclosure of information to third parties such as: financial institutions and third party reference agencies)
・When we choose to outsource the operation of our website to a third party service provider; and/or
・To negotiate and implement corporate acquisitions, divestitures, acquisitions, mergers, financings, investments, restructurings, sales, transfers, divestitures, disclosures, and other proceedings pursuant thereto, in whole or in part, of our business or assets.
Security
We have extensive technical and organizational measures in place to protect your personal information from loss, manipulation, and unauthorized access. Security measures include, but are not limited to, digital and physical perimeter protection, asset management, access control, and operational security controls. While we will use all reasonable efforts to keep your personal information secure at all times, you acknowledge that security cannot be guaranteed in its entirety and will not hold us responsible unless your security has been compromised due to our negligence.
Marketing
We may use the services of third party service providers in order to provide reliable marketing services. We may use the services of third party service providers to provide reliable marketing services, and we will ensure that these parties strictly follow our instructions when processing your personal information.
We have taken steps to ensure that our arrangements with these parties protect your privacy by ensuring that they strictly follow our instructions when processing your personal information.
Marketing communications from our website
As a user of our website, you may choose whether or not to receive marketing communications from us, and if you do, how to receive them.
We may use your personal information on our website to tailor offers to you. From time to time, we may use cookies to understand your usage and online preferences so that we can deliver content that is relevant to you as an individual. To learn more about how cookies are used, please see the table above and the "Cookies" section below.
Marketing communications about the website may include the following information:
・Information about new games, jackpots and promotions on our website that are available to you - Information about prizes and winnings from our loyalty programs, promotions, etc. - Information about other promotions on our website
You may choose to opt-out of receiving marketing communications from our website at any time by following the instructions below.
・Email marketing: by using the unsubscribe link in any email sent by us or by changing your preferences on the Campaign Information Delivery Settings page of your account. Marketing by SMS: Use the unsubscribe code in the SMS sent by us or change the setting on the Campaign Information Delivery Settings page of your account - Marketing by Phone: Change the setting on the Campaign Information Delivery Settings page of your account - Push Notifications: Push Notifications: Disable push notification settings on your device.
Social Media Marketing
We may use the information you provide to place advertisements and customized information about our gaming sites on certain third-party social media platforms that we make available to you through services such as Facebook and Twitter ("Social Media Sites"). We may post advertisements and customized information about our gaming sites on certain third party social media platforms (hereinafter referred to as "social media sites") available to us through services such as Facebook and Twitter. We do not control the operation of these social media sites or how they collect information. We encourage you to read the privacy policies of each of these sites to understand how they use personal information.
We may periodically use Facebook's advertising service to provide Facebook users with customized content about our gaming sites. When you log in to Facebook, you may be presented with customized content. In order to provide you with this customized content, Facebook may share with us information that you have selected to be available according to your Facebook preferences. We may also show you customized advertisements on your Facebook account. If you no longer wish to receive customized advertisements through Facebook, you can use your Facebook account settings to manage your advertising preferences and choose what you want to see and what you do not want to see. Cookies
About Cookies: In this Privacy Policy, we use the term "cookies" to describe cookies and similar technologies for storing information (such as web beacons). A cookie is a simple text file that is stored on your computer or mobile (or other) device by a website's server, and only that server can retrieve or read the contents of that cookie. Each cookie is unique to the user's web browser. Cookies contain anonymous information such as unique identifiers, website names and numbers.
Most websites and applications, including our website, use cookies to improve the user experience for visitors, allowing the website or application to "remember" the user while the user is visiting (session cookies) or upon return visits (persistent cookies).
Cookies have a variety of roles in improving the use of a website or application, such as efficiently navigating between pages, storing settings, and improving the website experience. Cookies make the interaction between a user and a website faster and easier. If a website or application does not use cookies, you will be considered a new visitor each time you navigate to another page on the website.
Some websites, including our site and mobile or device-specific versions and related applications of our website (collectively referred to as "websites" in the "Cookies" section), may also use cookies to target advertising and marketing messages based on, for example, a user's location or browsing habits.
There are two types of cookies: first-party cookies, which are set by the website you are visiting, and third-party cookies, which are set by other websites that place content on the page or application you are visiting.
Our Cookies: We use several different cookies to recognize individual users and track their activities in order to improve your experience on our website.
In addition, we use a number of third party service providers who set cookies on our website in order to perform the services we offer. These services include, but are not limited to, helping us to improve the use and experience of our website by tracking website activity, measuring website effectiveness, and evaluating the effectiveness of our marketing campaigns.
We and/or third parties may use cookies to collect or receive information from websites and may use that information to place advertisements on other websites. You can opt out of the collection and use of your information for targeted advertising by browsing this website for cookies used for such purposes from the following sites
What to do if you don't want to set cookies: Some users may find the fact that websites store information about their computers and mobile (or other) devices, especially the fact that this information can be stored and even used by third parties without their knowledge, intrusive. This is generally harmless. While this is generally harmless, it does not mean, for example, that the user will want to see advertisements that target their interests. If necessary, you can block some or all cookies, or delete cookies that have already been set, but keep in mind that doing so may result in a loss of functionality for that website. Most online browsers automatically accept cookies, but you can limit or block cookies by changing your browser settings.
Storage of Personal Information
We will retain your personal information for as long as is necessary to provide our services and comply with our legal and regulatory responsibilities. Therefore, your personal information will be retained for a minimum of five years after your account is closed (if applicable) or after we last heard from you. If we no longer need to maintain your personal information, it may be deleted sooner. This information will be retained for a minimum of seven (7) years if you request that we prevent you from accessing our websites, mobile applications, and services through self-regulation or other means.
Updating Your Personal Information
You can update your personal information at any time from your account. You may update your personal information at any time from your account. We encourage you to update your account as soon as possible to reflect any changes in your personal information.
Your Rights
You have the following rights regarding your personal information:
・You have the following rights with respect to your personal information: The right to access the personal information we hold about you (also known as a request for disclosure of personal information).
・The right to receive certain personal information in machine-readable form
・The right to have inaccurate personal information corrected.
・The right to withdraw your consent where we have specifically asked for your consent to process and maintain your personal information and where there is no other legal basis for processing it.
・The right to erasure of certain personal data where processing and maintenance is no longer necessary, where you have withdrawn your consent in accordance with the above paragraph, where you have objected in accordance with the paragraph below, where your personal data has been unlawfully processed, or where we are legally obliged to erase your personal data.
・The right to object to the processing on the basis of our legitimate interests, unless there are other relevant legal grounds or there are compelling reasons for the continued processing of your personal data, which cannot be overridden by your rights, interests or freedoms.
・The right to obtain an explanation of the logic of any decisions made about you through automated means only.
・The right to complain to the user's national data protection supervisory authority.
・The right to object to direct marketing, which you can set to refuse to receive through your account or correspondence. You also have the right to object to profiling insofar as it relates to direct marketing.
If you are unsure about your rights or have concerns about how your personal information is being processed, we encourage you to contact your national data protection supervisory authority.
If you wish to exercise any of your rights, please contact us in the manner described below. While we try our best to respond to requests regarding your rights, these are not necessarily absolute rights. This means that we may have to deny your request, or we may not be able to comply with some of your requests.
If we receive a request from you regarding your rights, we will need to ask you to provide proof of your identity. We may also ask you to clarify your request. We will make every effort to respond to any request within one month of confirming your identity. We reserve the right not to respond if we receive repeated requests or if we have reason to believe that the request has been made unreasonably.